Byrnes UW-L Journal of Undergraduate Research X (2007)
constantly traveling at rapid speeds and creating a “time-space compression” (Storey 107). This compression is
produced by the lack of barriers, which traditionally dictated how ideas were spread across great distances. As a
result, the world seems to be shrinking because people know more about the differences and similarities between
them and other people around the world (108,115). With this knowledge, attributes of foreign cultures are
constantly being adopted and/or adapted by their counterparts throughout the globe (Anderson 90). The intertwining
of cultures has produced a global culture where people have the tendency to exhibit increasingly similar
consumption behaviors and preferences (Johansson). This social phenomenon is one that has intrigued many
scholars as well as corporations worldwide (Goodman 2).
Global connectivity simulates interest for information from around the world. Before the extensive networks
were formed by technology, news events and foreign cultures were less likely to be experienced beyond city,
regional, or even national borders (Lull 2). This aspect has both positive and negative effects. On the positive side,
many people have a greater appreciation and awareness for what is happening in the world around them. This
greater awareness has also led to new issues. The multinational corporations that have helped create this global
network are subjected to higher standards than their competitors who only operate on a local level (Holt 72). From
the accusations of Nike utilizing sweatshop labor to British Petroleum having a hand in global warming, large
corporations are expected to live up to a double standard as communications alert the global citizen of their
wrongdoings (Gregory 183; Holt 72). Multinational corporations must learn how to counteract the negative
publicity because they cannot afford to alienate those consumers who value society responsibility (Holt 74,75).
Ultimately, it is becoming more important to manage how global sources of information portray a company in the
marketplace.
Consumer Culture
Consumption is an activity that evolves over time and varies from one culture to another (Goodman 4). One
universal truth is that people consume because they find meaning in material goods, which vary from being a
necessity to being a form of self-expression (2). It is also true that products carry different meanings depending
upon the individual person; for instance, the common aphorism ‘one person’s trash is another person’s treasure’.
This also relates to McDonald’s because in the United States it is seen as a fast, cheap, and convenient food, whereas
in countries like Argentina and China, it takes on another meaning (Asgary). People in Argentina and China view
McDonald’s as a cultural experience that presents an American ambiance as well as souvenirs – like napkins, straws,
and packaging – that are often kept upon finishing a meal. Therefore, illustrating how important it is to understand
the meanings behind consumption in order to understand a culture.
In the Westernized world, consumption is a part of everyday life that has led to a ‘consumer culture’ (Goodman
4). A ‘consumer culture’ is a relatively new concept that not only defines how to satisfy one’s needs and wants, but
has also been successful in redefining one’s needs and wants (5). As Theodore Levitt stated in 1983, “Almost
everyone everywhere wants all the things they have heard about, seen, or experienced via the new technology” (92).
The heightened level of global connectivity no longer limits this dimension of culture to Western society. Having
more knowledge of what exists worldwide has led global citizens to experience a form of transculturation. Fernando
Ortiz, a Cuban author, first applied this term in 1947 to the convergence of cultures in Cuba (Lake). He claimed the
diverse cultures present in Cuba enriched one another rather than cannibalized one another. This concept of
cannibalization is expressed in the concept of acculturation, which is when the aspects of one culture are forced onto
another culture. Ortiz also stated that transculturation is more favorable because it suggests that cultures borrow and
adapt various elements of foreign cultures instead of replacing the earlier culture. The values related to consumption
in modern times are an example of elements that have traveled from industrialized society to developing countries
around the globe via transculturation.
The result of adopting consumption related values on a worldwide scale has been referred to as a ‘global
consumer culture’ (Lee). Yet in this ‘global consumer culture’, not everyone shares the same values, even in
relation to consumption as was predicted by Levitt. He believed that “technology has [had] homogenized the globe”,
thus producing various market segments with “close cousins everywhere” in the world (Levitt 94). Levitt assumed
that products would no longer have to be customized for regional markets, because people would share similar tastes
and preferences. However, a ‘global consumer culture’ is now defined by the “shared sets of consumption-related
symbols such as product categories, brands, and common consumption activities” (Lee). It has become possible to
satisfy these redefined needs and wants since a decline in trade barriers has created a more liberalized flow of
products throughout the world (Lee). This wider distribution of products has proved to be profitable for successful
brands that have entered markets around the globe because of the economies of scale that can be reached
(Johansson). The consumer segments that make this ‘global consumer cultural’ a reality can be labeled ‘global
citizens’ and ‘global dreamers’ (Holt 73). In a study completed by Holt, Quelch, and Taylor, these two segments of
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